HELPERS DISASTER RESTORATION
THE WORK.
THE RECORDS.
THE NEXT STEP.
Restoration records help explain what happened at the property and what work was performed. Helpers can document the assessed loss, cleanup and drying work and help you navigate restoration-related questions during an insurance claim.
HELP FOR YOUR PROPERTY
MAKE THE NEXT STEP
EASIER TO UNDERSTAND.
Restoration records help explain what happened at the property and what work was performed. Helpers can document the assessed loss, cleanup and drying work and help you navigate restoration-related questions during an insurance claim.
Keep the discovery date, incident photographs taken safely, repair invoices and insurer contact details together. If a property manager or caretaker first reported the loss, identify that contact and their observations.
Ask your insurer what documentation it needs and who should receive it. Share the assigned claim contact with Helpers when appropriate, without putting policy numbers or other sensitive information into a general website request.
Helpers explains and documents restoration work. The insurer determines policy coverage, deductibles and payments; this service does not guarantee claim approval or replace advice from your insurer or an independent professional.
BEFORE YOU ARRANGE SERVICE
YOUR QUESTIONS.
USEFUL ANSWERS.
Does the restoration assessment guarantee insurance payment?
No. The scope describes property conditions and restoration needs. Your insurer makes coverage and payment decisions under your policy.
What should I keep after the loss?
Keep your incident photos, discovery timeline, repair and restoration records, invoices and communications with the insurer.
HELP FOR YOUR PROPERTY
FIND HELP FOR
YOUR PROPERTY.
24/7 EMERGENCY HELP
LET’S PLAN
YOUR NEXT STEP.
Call Helpers with the property address, what happened and an authorized access contact. For an active emergency, call directly; an online request is not emergency dispatch.