WATER DOESN’T WAIT. NEITHER SHOULD YOU.24/7 EMERGENCY HELP

HELPERS DISASTER RESTORATION

SEWAGE CLEANUP
IN NEW CASTLE.

Sewage cleanup for New Castle homes, managed properties and businesses. Helpers works from Basalt; call (970) 927-3600 to discuss the damage, property access and current availability.

Helpers restoration project and equipment

PLANNING WORK IN NEW CASTLE

A BACKUP CALLS FOR SOURCE REPAIR AND CLEANUP.

Give the address and any plumber’s findings when calling. Keep people out of the contaminated area while source repair and the resulting damage are assessed.

Give the full property location when you call so the team can discuss travel and scheduling. Weather, current demand and access affect response. The team can discuss current availability when you call.

HELP FOR YOUR PROPERTY

WHAT THIS SERVICE
INVOLVES.

A sewage backup is a contamination problem as well as a water problem. Keep people and pets out of affected areas and call Helpers to discuss the property and next steps.

We assess affected materials and plan the removal, cleaning and drying required. The source of the backup may also need a plumber or sewer professional.

ASSESS THE AFFECTED AREA

We identify the spread of the water, access concerns and affected building materials.

REMOVE & CLEAN

The cleanup scope addresses contamination and materials that cannot be restored appropriately.

DRY & DOCUMENT

Drying and moisture checks follow cleanup. Work records help explain the restoration to you and your insurer.

CLEAR ACCESS. CLEAR COMMUNICATION.

SET UP THE FIRST
CONVERSATION.

For New Castle, start with the full address and the person authorized to approve entry and work. If water has spread through several rooms or into a lower level, tell us what you can see without entering an unsafe area. The onsite assessment determines the full extent.

The source and the resulting damage are separate jobs. Tell us whether a plumber or sewer professional has addressed the failed pipe or drain; Helpers assesses the cleanup and restoration.

Helpers documents the restoration work and can explain it to you and your insurer. Coverage decisions belong to the insurer; the assessment does not guarantee payment or a fixed completion date.

BEFORE YOU ARRANGE SERVICE

YOUR QUESTIONS.
USEFUL ANSWERS.

What should I explain about this New Castle property?

A backup calls for source repair and cleanup. Give the address and any plumber’s findings when calling. Keep people out of the contaminated area while source repair and the resulting damage are assessed.

Does Helpers fix the sewer line?

Helpers handles sewage damage cleanup and restoration. A plumber or sewer specialist may be needed to repair the source of the backup.

Can affected carpet always be saved?

No. Contamination and the condition of the material affect whether it can be restored. We explain removal decisions after inspection.

How do I arrange sewage cleanup in New Castle?

Call (970) 927-3600 with the address, damage details and authorized access contact. Helpers serves New Castle from Basalt. Current demand, weather, travel and access affect scheduling; discuss availability directly with the team.

24/7 EMERGENCY HELP

LET’S PLAN
YOUR NEXT STEP.

Call Helpers with the property address, what happened and an authorized access contact. For an active emergency, call directly; an online request is not emergency dispatch.

24/7 emergency helpCall Helpers

LET’S START YOUR RECOVERY

REQUEST A
FREE INSPECTION.

For an emergency, call (970) 927-3600 anytime. Online requests are not an emergency dispatch service.

We use these details to respond to your request. Please don’t include insurance policy numbers or other sensitive information.